A note about online orders: Please note that every order is carefully packed by hand in our warehouse facility. We take great care to adhere to safety precautions while preparing your order, and thus, please note that online orders may take a little extra time. Additionally, please note that in Canada, due to large volumes and demand, there can be delays across the entire shipping network. If you have any questions about your order, please contact us at hello@emberwellness.com with your Order Number in the subject line and we will be happy to assist you. 

Delivery options: 

Please note: We are pleased to offer free standard delivery for all orders over $50 CDN.

Same-day delivery: Orders before 12 pm, Monday to Friday in Toronto. Choose Same-day delivery in Check-out. Please note this option will only be available if you are in the delivery radius for same-day delivery, thank you. 

Standard delivery: 3-9 business days. 

Xpresspost: 2 business days. 

Express: 1-2 business days. 

All other countries except the United States: Via Canada Post. Leadtime is approximately 10-15 business days. 

Our shipping materials are 100% recyclable, including all shipping fill.